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  Terms and Conditions  

Billing
At this time we only accept payment via credit card. The following cards are accepted below:
  • Visa
  • MasterCard
  • American Express
Placing Orders:
How do I set up an account for the Teavalize 60 Day Get Healthy System? It's very easy! All you need to do is click on the Order Now button on the homepage and that will take you through the order process. You will then be asked to set up an account where you will have access to:
  • manage your account
  • change tea orders and selections
  • change your tea quantities
  • alter delivery times
  • change your address
  • review your current account information
  • Sign up for the affiliate program

How do I place a one-time order?
You can easily make an individual one-time order of any of our teas for yourself or as a gift for someone else. Click on individual orders on the top of the homepage. From here you can choose what you would like to order.

Changing Orders:
Changes to subscription choices must be made 48 hours prior to shipping in order to be updated in our system. For any questions please contact customer support.

The Teavalize program:
The terms and conditions of the Teavalize program are as follows: You'll have two full weeks from the date you receive your shipment to try the Teavalize 60 Day System. If you love the "Teavalize Get Healthy System", simply do nothing and you will be billed the super low price of $79.95 at the end of your two week trial period for the 60 Day Supply (that's just $0.66 a packet!) ... a 47% savings! If, for ANY reason, you decide that Teavalize is not for you, simply contact Teavalize support and return the unused portion of the trial offer and you won't be billed!
Plus, when you accept this trial, you will also receive a FREE membership in the Teavalize Get Healthy VIP program. That means that you'll continue to get a fresh two-month supply of Teavalize every 60 days for the same low price of $79.95 for a 60 Day Supply (+ $7.95 shipping & handling)... a 47% discount.

Returns and Exchanges:
If you are unhappy with your selection for any reason, you can contact Teavalize support anytime to change your order or send back the tea for a full refund. Please contact customer service for any support questions you have by clicking here.

Privacy Policy and Terms of Site Use
This notice outlines the privacy policies of the Site. By visiting this website, and/or submitting any information on any of the forms linked to this Privacy Policy you are accepting the practices described herein.
You must be at least 18 years old to use our Site. We do not knowingly collect, use or disclose Personal Information about visitors under 18 years of age. If you are the parent or guardian of a minor under 18 years of age and believe that such minor has disclosed Personal Information to us, please contact us at privacy@teavalize.com This e-mail address is being protected from spam bots, you need JavaScript enabled to view it so that we may delete the minor's information from our database.

Privacy & Safety:
We at Teavalize take your privacy very seriously. We only collect information when you give it to us by signing up for our tea delivery service or for individual orders or emails on our program. When you sign up for a product or service, we collect your contact information, email, shipping and billing address, and credit card number and related information. We use this information to bill and ship orders only. You can sign up for your own account, which is protected by your individual account login and password. We advise you to keep this information safe and give it out only to people you trust. Changes to your account information can only be made once you have logged into your own account.

Email Offers & Newsletters:
You can choose to give us your email address for more information or to have newsletters sent to you. All customers will automatically receive our Stay Healthy with Teavalize Newsletter. Users on this list may receive special offers and updates from us or our business partners. We may share your email address and other personal information with our trusted business partners who work on behalf of or with us. You may opt-out of receiving future email promotions from Teavalize by following the instructions in the email messages and using the "unsubscribe" link, or by clicking here.

Security:
When purchasing a product through the Teavalize store you are using secure pages. We ensure that our payment process is secured for your protection when entering your personal information. We use the Secure Sockets Layer (SSL) encryption method on all secure submissions.

Cookies:
"Cookies" are small pieces of information from our web site that are stored by your browser on your computer's hard drive. Our site uses cookies to maintain the contents of your shopping cart, provide special offers and and to monitor the effectiveness of our marketing campaigns. Without cookies enabled on your browser, you may not be able to place an order online from our web site.

Support:
Teavalize offers customer support for any questions you may have via email. Please click here to contact customer support. At this time we do not offer phone support.

Your consent:
By using our web site, you consent to the collection and use of the information collected by Teavalize Limited. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We reserve the right to make changes to our site, policies, privacy policy, and these Conditions of Use at any time.

Limitation of Damages :
IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM YOUR USE OF A SITE OR FOR THE UNAUTHORIZED MODIFICATION OF TEXT OR ADVERTISEMENTS PROVIDED BY US TO OUR MARKETING PARTNERS OR THIRD PARTIES.
DISCLAIMER - THE SERVICE IS PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE FUNCTIONS EXPLAINED IN SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE OR AS MAY BE PROVIDED IN RESPONSE TO YOUR INQUIRY IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. USER ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. LIMITATION OF LIABILITY - UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE THE MATERIALS IN THIS SITE OR ANY INFORMATION PROVIDED TO YOU IN RESPONSE TO YOUR INQUIRY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS SITE.

Teavalize Limited
Suites 4301-5, Tower One, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong

 

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